Comments on: Werner 310 300-Pound Duty Rating Aluminum Stepladder, 10-Foot

By: J. Houston

J. Houston — Wed, 10 Feb 2010 20:21:56 +0000

I opted to purchase a six foot aluminum ladder rated for 300 pounds that was priced only $5 more than one rated for 250 pounds. It was shipped from Ron’s Hardware and when it arrived, I noticed that it was the wrong brand and only rated for 225 pounds. Since I weigh 250 pounds, I called Ron’s Hardware and explained the problem. Ron’s rep. on the phone was very cordial and helpful. She asked me to send an email, explaining the problem and someone would contact me within 2 days. I sent the email and was contacted the next day and told that the brand I ordered had been discontinued but they would send another brand, rated for 300 pounds and I could keep the first ladder as well.Who could ask for more cooperation or better service than that?
Rating: 5 / 5

By: Just Asking

Just Asking — Wed, 10 Feb 2010 17:37:50 +0000

Inspired by the other reviewer, I gave it a try. While they were cordial, they would not match the price. They claimed that the Tool Crib Werner 310 is different from the Lowe’s Werner 310 and made of stronger material. However, the Amazon listing says 250 pound rated and the Lowe’s one says 300 pound rated, so it sounds like the Lowe’s one is both stronger and cheaper. Furthermore, I’m not sure I believe that Werner makes 2 different model 310 ladders. YMMV.
Rating: 3 / 5

By: R. Garity

R. Garity — Wed, 10 Feb 2010 14:39:11 +0000

I was amazed at how quickly the ladder arrived considering it was a free delivery, just a couple of days. Lowes wanted $50.00 for delivery and their store is only 4 miles away. This was a very good price, lower than Lowes and Home Depot, both at the store and online, and lower than all other online sites. I highly recommend this ladder and Amazon.com.
Rating: 5 / 5

By: J. Wong

J. Wong — Wed, 10 Feb 2010 13:00:29 +0000

Light weight with a H handle that is easy to carry. I have a older model of this ladder and it time to up grade to Type 1A 300 Lbs. rating. I was surprise it was delivery without a box. But it was deliver without any scratch. I would recommend this ladder.
Rating: 5 / 5

By: L. Woolard

L. Woolard — Wed, 10 Feb 2010 10:29:03 +0000

I thought I was going to get a tall ladder, but it was just a step ladder. I should’ve read the full description more carefully. I returned it. It’s not like the picture at all. I ended up going to my local hardware store and getting what I wanted for the same price as this little one.
Rating: 1 / 5